Tech Support for MRI – CT – PET/CT
Comprehensive Technical Support for Your Medical Imaging Needs
The Heritage Systems Services team has over 35 years of experience servicing Siemens MRI and other imaging equipment. We understand how critical your equipment is to your facility and will work with you to ensure your machines operate efficiently.
Complete our Technical Support Form and let us put our skills and knowledge to work for you!
Tech Support You Can Trust For Your Siemens Imaging Equipment
If you’re experiencing issues with your imaging equipment – Don’t worry, we’re here to help!
Heritage Systems Services employs Siemens-trained engineers with over 35 years of experience maintaining Siemens imaging equipment and can provide fast and effective remote technical support for your imaging equipment problems.
Imaging Equipment We Service
In addition to the systems listed below, we may be able to offer support on other MRI, PET/CT, and CT systems as well as Siemens X-Ray, angiogram, and ultrasound. Contact our team for more information.
CT
- Somatom Sensation
- Somatom Definition family
- Somatom Go family
MRI
- Magnetom Symphony
- Magnetom Essenza
- Magnetom Avanto
- Magnetom Avanto Fit
- Magnetom Espree
- Magnetom Verio
- Magnetom Trio TIM
- Magnetom Symphony TIM
- Magnetom Aera
- Magnetom Skyra
- Magnetom Sola
- Magnetom Vida
- Magnetom Prisma
- Magnetom Prisma Fit
PET/CT
- Biograph Trupoint 6/16
Tech Support Pricing & Response Times
Heritage Systems Services prides itself on Better Service for a Better Price. We don’t require you to pay a hefty base service fee, and our hourly rate is $300 per hour with a 30-minute minimum.
Our team understands the urgency when you’re experiencing imaging equipment issues and aims to respond within 2 hours during normal working hours. Service outside of business hours must be scheduled in advance.
Our Service Area
Heritage Systems Services can assist medical facilities across the United States with technical support for diagnostic imaging equipment.
Simply complete and submit the form below to ensure our team has all the information they need to properly evaluate and address your equipment issues.
Technical Support Questionnaire
Services are $300 per hour with a 30-minute minimum. We will do our best to respond within 2 hours during normal working hours. Services outside of business hours will need to be scheduled in advance.
If you experience any issues with the form above or are unable to upload additional documentation of your issue, please email your information to [email protected] and our team will contact you.
We know you want to have peace of mind when it comes to protecting your patient’s comfort.
In order to do that, you need an expert who understands the healthcare environment.
Unfortunately, many facilities suffer unnecessary costs because they fail to keep their equipment properly monitored and maintained. Whether you require preventative maintenance or find yourself in an emergency situation, trust Heritage System Services to keep your healthcare facility running smoothly.